Latest version: 1th Jan 2025

By using our website, you agree to the terms outlined in this policy. SRPRAILADDONS may revise this policy periodically, and we encourage you to review it regularly to stay informed about how we protect your data.

What Information We Collect
We may collect the following types of information when you interact with our services:

  • Personal Details: Your name, date of birth, and GST information (if applicable)
  • Contact Information: Email address, phone number, and other contact details
  • Technical Information: System specifications associated with SRP applications
  • Location Data: Country and state/region for internal tracking purposes
  • Additional Data: IP address, gender, and basic system details (e.g., device type, operating system) to help protect our services and addons from misuse

Note: In compliance with Indian laws, we do not collect or store any sensitive financial data, such as credit card or debit card information. All data collection is done in accordance with relevant regulations.

Why We Collect Your Information
We collect your information for the following reasons:

  • Internal Record-Keeping: To maintain accurate user information and ensure proper account management
  • Service Improvements: To understand user behavior and enhance our products and services
  • Communication: To send you updates regarding your account and recent transactions
  • Research: Occasionally, we may contact you to participate in market research, helping us tailor your experience to your preferences
  • Protection of Services: To monitor and prevent any misuse of our addons and services

How We Use Cookies
Cookies are small files that enhance your experience on our website by storing information about your preferences. They allow our website to recognize you and respond to your needs more efficiently.

We use cookies to analyze website traffic and track page usage. This data helps us understand how users interact with our site and allows us to make improvements accordingly. The cookies we use do not grant access to your computer or reveal personal information beyond what you voluntarily share with us.

You have the option to accept or decline cookies. Most browsers automatically accept cookies, but you can adjust your settings to block them if you wish. However, declining cookies may limit your use of certain website features.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as long as legally required. This may include:

  • While you are an active user of our services
  • After your relationship with us has ended, for purposes permitted by applicable law

During this time, we will handle your data in accordance with this privacy policy and any applicable legal standards.

Managing Your Personal Information
We will never share, sell, or distribute your personal information to third parties without your explicit consent, except where required by law.

If you believe the information we have on file is inaccurate or incomplete, please contact us at support@srprailaddons.in. We will take prompt action to update any inaccuracies.